INTRODUCTION OF COURSE

The First Aid at Work – Level 3 Award Re-qualification course is designed for individuals who need to renew their existing First Aid at Work qualification before it expires. The course updates essential first aid knowledge and practical skills to ensure that first aiders can continue to respond confidently and competently to workplace incidents and emergencies. This refresher ensures compliance with health and safety regulations and promotes a safer working environment.

TRAINING COURSE CONTENT

This re-qualification course will cover all the key topics required to maintain the Level 3 Award standard:

✅ The role and responsibilities of a first aider

Learners will review the duties of a workplace first aider, including assessing incidents, ensuring safety, seeking appropriate help, and providing reassurance. This section reinforces the importance of acting promptly and effectively in an emergency.

✅ Assessing an incident and prioritising actions

This section focuses on how to conduct a primary survey (DRABC: Danger, Response, Airway, Breathing, Circulation), manage the scene safely, and assess casualties. Learners will practice decision-making skills in prioritising care.

✅ Managing an unresponsive casualty

Learners will refresh their knowledge of how to manage an unresponsive person, including placing them in the recovery position and performing CPR for adults. This includes use of an automated external defibrillator (AED).

✅ Recognising and assisting a choking casualty

This section covers the identification of partial and complete airway obstruction and the techniques for providing effective first aid in choking incidents.

✅ Control of bleeding and management of shock

Learners will revisit techniques for controlling external bleeding, using dressings and bandages, and recognising and treating shock (including causes, signs, and appropriate responses).

✅ Dealing with minor injuries

This part of the course will review how to treat small wounds, grazes, bruises, minor burns, and scalds safely and appropriately.

✅ Managing medical emergencies

The course will also cover the recognition and first aid management of medical conditions such as:

• Seizures (including epilepsy)

• Heart attack and angina

• Stroke

• Asthma

• Severe allergic reaction (anaphylaxis)

• Diabetes-related emergencies

✅ Secondary survey and ongoing care

Learners will refresh their knowledge of how to conduct a secondary survey to gather more information about the casualty’s condition, monitor them, and provide ongoing support while awaiting emergency services.

✅ Recording and reporting incidents

Learners will understand the importance of accurate record keeping following incidents and how to complete accident forms in line with workplace policies and legal requirements.

LEARNING OUTCOMES

By the end of this course, learners will:

• Understand the responsibilities of a workplace first aider

• Be able to assess incidents and provide effective first aid

• Demonstrate safe and correct CPR and defibrillator use

• Recognise and manage major and minor injuries appropriately

• Respond confidently to a range of medical emergencies

• Know how to report and record workplace incidents

TRAINING QUESTIONS AND ANSWERS

Question: When should you place a casualty in the recovery position?

Answer: When they are unresponsive but breathing normally and have no spinal injuries.

Question: What is the first priority in an emergency situation?

Answer: To assess the scene for danger and ensure your own safety.

Question: Name two conditions that could cause shock.

Answer: Severe blood loss or a serious allergic reaction (anaphylaxis).

Question: Why is record keeping important after giving first aid?

Answer: It provides a legal record, supports continuity of care, and helps organisations comply with health and safety regulations.